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This Statement of Privacy applies to the Instant Ride website and platform, applications and all related applications that governs data collection and usage. By using the Instant Ride, you consent to the data practices described in this statement. Instant Ride is owned and operated by Loans Connect LTD. Instant Ride collects information about you when you use our mobile applications, websites, and other online products and services (collectively, the “Services”) and through other interactions and communications you have with us. Loans Connect LTD owns Instant Ride platform and herein referred to as Instant Ride
We assure you that your personal information will be treated confidentially. If we have a duty to disclose your personal information in order to comply with a legal request or to enforce any regulation stated in our Terms and Conditions policy, we will do so at our own discretion. By using our services ,you consent to the data practices described in this statement.Our Privacy Policy applies to all current and former customers and may change from time to time. When you read our Privacy Policy, you will learn how we collect, process and use your personal information.
We at Instant Ride value your personal information just like you. Therefore, we take all precautionary steps to protect this from misuse, loss or unauthorised alteration. We have developed a server that stores all your personal information on a database.As the Internet is not a secure medium of communication, Instant Ride cannot guarantee the security of any information you put on our website or send to us via the Internet. Instant Ride are not, and will not be, responsible for any damages you or others may suffer as a result of the loss of confidentiality of any such information. To minimise the possible risks associated with the provision of personal data. By agreeing to our Terms and Conditions you permit us to contact you about services or products which we believe you may be interested in, offered by us, companies in our group.
What is personal information?
It is information that identifies you and which relates to all your details.
How do we collect your personal information?
We collect your personal information from the data you provide on the online, online application form,location information, Contact Information ,Transaction Information, Device information, Call and sms data, Ip address. We use this information for various purposes, including, but not limited to, our products and Instant Ride platform and to to contact You in connection with Your transactions and other activities on the Instant Ride (including, but not limited to, confirmation emails, or important news that could affect Your relationship with Instant Ride), to forward trip information to You from other Users, to forward trip information from You to other Users, and to contact You and others to suggest potential matches. We use Your contact information to find and connect with Your friends (when instructed by You).
How we use this data
1. We share your data with drivers exclusively for the services requested by you. This information includes but not limited to; name, surname, contact number, picture and rating system.
2. To operate the Instant Ride platform, including processing your transactions and supporting your activities on the platform.
3. Purchasing, or registering or making reservations for services offered or sponsored by third parties. Be sure to contact third parties to instruct them on how you want them to handle your personal information.
4. Contact you and notify you about changes to the site or the services we offer (excpet where you have asked us not to do this).
5> Collect payments from you
Your personal information may be passed on to a third party in the event of a transfer of ownership or assets or any applicable requirements by law. We may also disclose personal information when We determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement or to protect the interests or safety of Instant Ride or other visitors to the Instant Ride Platform.
We share your information with drivers to provide the service your request via Instant Ride platform. With third party to provide promotional offering requested by you. We will also provide your information with any other third party only for the services requested by yourself.
We may also disclose your demographic information along with it, on a non-anonymous basis. All of our subsidiary and affiliated legal entities and businesses that receive Your personal information or non-anonymous demographic information from us will comply with the terms of this privacy policy with respect to their use and disclosure of such information.
The Instant Ride platform uses 'cookies' to help you personalise your online experience.
Should you wish to 'Opt Out' from receiving the above communications, simply click on the unsubscribe link or contact our help centre at www.help.instantride.co.za
Instant Ride will occasionally update this Privacy Policy to reflect company and customer feedback. Instant Ride Services encourage you to periodically review this policy to be kept informed of how we are protecting your information.
Instant Ride welcome’s your comments regarding this Privacy Policy. If you believe that we have not adhered to this policy, please contact via our help centre at www.help.instantride.co.za
